01 Who We Are
Online Dissertation Advisors (“we”, “us”, “our”) is a UK-based academic writing support service providing dissertation writing, assignment help, editing, and proofreading services to university students across the United Kingdom.
Registered Address: 16 Grand Arcade, Industrial House, London, N12 0EH, United Kingdom
We are the data controller responsible for the personal information you provide through our website at onlinedissertationadvisors.co.uk. For any privacy-related queries, contact us at info@onlinedissertationadvisors.co.uk.
02 Information We Collect
Information you provide directly to us:
- Contact details — full name, email address, and phone number
- Academic details — university, course level, subject area, word count, and deadline
- Assignment briefs — documents, module handbooks, or guidelines you upload or share with us
- Payment information — processed securely via our payment providers; we do not store card details on our servers
- Communications — messages sent via email, WhatsApp, or our order/enquiry forms
- Feedback — reviews, ratings, or any correspondence you send us
Information collected automatically when you visit our website:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on each page, and referring URLs
- Cookie and tracking data (see Section 6 for full details)
03 How We Use Your Data
We use the personal information we collect only for the purposes described below:
| Purpose | How We Use It |
|---|---|
| Service Delivery | To process your order, match you with a qualified UK writer, and deliver your completed work on time |
| Customer Communication | To respond to enquiries, send order updates, share drafts, and provide ongoing support via email or WhatsApp |
| Payment Processing | To handle payments securely through Visa, Mastercard, Wise, and Payoneer on our behalf |
| Quality Assurance | To review completed work, ensure deadlines are met, and manage revision requests |
| Marketing | To send relevant offers or updates — only where you have given consent or we have a legitimate interest |
| Legal Compliance | To comply with UK GDPR, the Data Protection Act 2018, and applicable consumer protection law |
| Website Improvement | To analyse usage patterns and improve our website experience and services |
We will never use your data for any purpose incompatible with those listed above without first notifying you and — where required — obtaining your consent.
04 Legal Basis for Processing
Under UK GDPR, we must have a lawful basis to process your personal data. We rely on the following legal bases:
- Contractual necessity — processing is required to fulfil the academic service you have ordered
- Legitimate interests — to improve our services, prevent fraud, and communicate with existing customers
- Legal obligation — to comply with applicable UK law and regulatory requirements
- Consent — for marketing communications and non-essential cookies, where we have explicitly asked for and received your permission
05 Data Sharing & Third Parties
We share your information only in the following limited and necessary circumstances:
- Assigned writers — your brief and requirements are shared with your allocated UK-based writer solely to complete your order
- Payment processors — Visa, Mastercard, Wise, and Payoneer process payments under their own privacy policies and PCI-DSS security standards
- Analytics providers — anonymised, aggregated website usage data is shared with tools such as Google Analytics
- Legal authorities — if required by law, regulation, or court order, we may disclose your information to relevant authorities
All third parties we engage with are required to handle your data securely and in accordance with UK GDPR.
06 Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to ensure the site functions correctly and to understand how visitors use it.
| Cookie Type | Purpose | Consent Required? |
|---|---|---|
| Essential | Core website functions — session management, security, form handling | No — always active |
| Analytics | Google Analytics — helps us understand visitor behaviour and improve our site | Yes |
| Marketing | Facebook Pixel or similar — used to show relevant ads to past visitors | Yes |
| Preferences | Remembers your settings and form inputs across visits | Yes |
You can manage or withdraw your cookie consent at any time via our cookie banner or your browser settings. Withdrawing consent for non-essential cookies will not affect our core services.
07 Data Retention
We keep your personal data only for as long as is necessary for the purpose it was collected, or as required by law:
- Order and communication records — retained for up to 3 years after your last order to handle disputes or revision requests
- Payment records — retained for 6 years in line with HMRC financial record-keeping requirements
- Marketing consent data — retained until you withdraw consent or unsubscribe
- Website analytics data — retained for up to 26 months in anonymised form only
Once data is no longer needed, it is securely deleted or permanently anonymised.
08 Your Rights Under UK GDPR
Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you (Subject Access Request)
Right to Rectification
Ask us to correct any inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data (“right to be forgotten”), subject to legal conditions
Right to Restrict
Ask us to limit how we use your data in certain circumstances
Right to Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing for direct marketing or on legitimate interest grounds
Withdraw Consent
Where processing relies on consent, withdraw it at any time without penalty
Lodge a Complaint
Complain to the ICO at ico.org.uk or call 0303 123 1113
To exercise any of the above rights, email us at info@onlinedissertationadvisors.co.uk. We will respond within 30 days as required by UK GDPR.
09 Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure.
- All data is transmitted over secure, encrypted HTTPS connections
- Payment data is handled exclusively by PCI-DSS compliant payment processors — we never store card details on our servers
- Access to personal data is restricted to authorised staff and writers on a strict need-to-know basis
- We conduct regular reviews of our data handling practices and security measures
While we take every reasonable precaution, no method of internet transmission is 100% secure. In the unlikely event of a data breach posing a risk to your rights, we will notify you and the ICO as required by UK GDPR.
10 Third-Party Links
Our website may contain links to third-party websites, including university resources, payment platforms, and social media. This Privacy Policy applies only to our website at onlinedissertationadvisors.co.uk. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies before providing personal data.
11 Children’s Privacy
Our services are intended exclusively for university and higher education students aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately and we will delete it promptly.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.
Continued use of our website or services after any changes have been posted constitutes your acceptance of the updated policy.
13 Contact Us
If you have any questions, concerns, or requests about this Privacy Policy or how we handle your personal data, please reach out to us through any of the following:
Data Controller — Online Dissertation Advisors
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